Massage Therapist

Full-time, Part-time
Milwaukee
Posted 6 months ago

Serve People | Create Memories | Deliver Exceptional Experiences

Purpose of Position: To provide the highest standards of massage therapy, relaxation and therapeutic treatments and recommendations for home care, daily operational procedures, overall excellent client care, creating a feeling of rest and relaxation for our guests, resulting in high retention and increased treatment and retail sales for Well Spa.

Essential Duties:

  • Provide the highest quality of massage and relaxation experience
  • Collaborate with other spa + salon team members to serve guests
  • Manage time effectively and quickly in order to serve guests with precision, able to begin and end treatments on time
  • Cleaning excellence, keeping sanitation standards at all times in treatment rooms, bathrooms, and all spa facilities
  • Restock room linens and amenities after each service, even in busy periods
  • Aid in the opening and closing procedures dictated by management
  • Attend monthly/quarterly meetings, attend trainings of product knowledge
  • Ensure privacy and confidentiality for each client
  • Update client records to create seamless guest experience amidst various technicians and visits
  • Recommend and educate clients on home care products, provide clients with ‘prescription card’ to assist clients in their home care
  • Keep excellent and professional appearance, keep in line with uniform standards
  • Cooperate with management to meet business, client, and associate needs
  • Aid in stocking and inventory as needed
  • Strive to match 50% service to product dollars in each transaction with each guest
  • Responsible for room turnovers and setups at all times

 

Position Requirements: 

  • Have a High School Diploma or GED
  • Be flexible, cooperative, professional, and communicative with all associates of WELL Spa+Salon and Pfister Hotel
  • Communicate empathy and good listening skills with verbal, nonverbal, and written communications
  • Able to clearly speak, read, and write the English language
  • Have and keep a current Massage Therapist License in the State of Wisconsin, and provide Well Spa with small license to post at Well Spa
  • Two or more professional recommendations
  • Enthusiasm to pursue ongoing education and professional growth
  • Enthusiasm to serve guests and the WELL Spa + Salon’s success
  • Able to continuously stand, walk, sit, bend, stoop, kneel, walk
  • Able to work overtime, evenings, and weekends when asked
  • Able to achieve high spa standards with minimal supervision

 

 

 

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